Return Policy
The return policy is 30 calendar days after receiving the goods. After 30 days, unfortunately it is not possible to request a refund or exchange.
To be able to make the return, the product must not have been used and must be in the same condition as you received it. It must also be in the original packaging.
To make the return, present the receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Please contact us via email for further instructions or if you have any questions.
In certain cases, only partial refunds will be issued (where applicable):
* Any product that is not in its original condition, is damaged or has parts missing, not due to any error on our part.
* Any product that is returned more than 30 days after delivery.
Refunds (when applicable)
Once the return item is received and verified, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed. We will automatically issue the credit to your credit card or purchase payment method within a few days.
Refund delayed or not received (where applicable)
If you still haven't received your refund, first check your bank account again.
Then contact your credit card company, as it may take some time for the refund to be posted.
Then contact your bank. There is usually a processing time before posting a refund.
If you've done all of this and still haven't received your refund, please contact us via the Contact Us menu.
Goods on offer (where applicable)
In case of refund of goods on offer, this will be done based on the price corresponding to the time of purchase.
Exchanges (when applicable)
We only exchange products that are defective or damaged. If you need to exchange it for the same product, please email us.
Freight
You will be responsible for paying shipping costs to return the product. We do not refund shipping. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, return shipping times may vary.
If you are shipping a high-value product, consider hiring a shipping service with tracking or shipping insurance. We cannot guarantee receipt of the product you send back.
To be able to make the return, the product must not have been used and must be in the same condition as you received it. It must also be in the original packaging.
To make the return, present the receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Please contact us via email for further instructions or if you have any questions.
In certain cases, only partial refunds will be issued (where applicable):
* Any product that is not in its original condition, is damaged or has parts missing, not due to any error on our part.
* Any product that is returned more than 30 days after delivery.
Refunds (when applicable)
Once the return item is received and verified, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed. We will automatically issue the credit to your credit card or purchase payment method within a few days.
Refund delayed or not received (where applicable)
If you still haven't received your refund, first check your bank account again.
Then contact your credit card company, as it may take some time for the refund to be posted.
Then contact your bank. There is usually a processing time before posting a refund.
If you've done all of this and still haven't received your refund, please contact us via the Contact Us menu.
Goods on offer (where applicable)
In case of refund of goods on offer, this will be done based on the price corresponding to the time of purchase.
Exchanges (when applicable)
We only exchange products that are defective or damaged. If you need to exchange it for the same product, please email us.
Freight
You will be responsible for paying shipping costs to return the product. We do not refund shipping. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, return shipping times may vary.
If you are shipping a high-value product, consider hiring a shipping service with tracking or shipping insurance. We cannot guarantee receipt of the product you send back.